Terms of Service
The rules and guidelines for using our travel booking SaaS platform.
Last updated: May 9, 2025
Contents
Introduction
These terms and conditions outline the rules and regulations for the use of Tourmoo's travel booking SaaS platform. Tourmoo provides a software-as-a-service platform that enables travel businesses ("Clients") to create and manage their own travel booking websites for their end customers. By accessing this platform, we assume you accept these terms and conditions in full. Do not continue to use Tourmoo's platform if you do not accept all of the terms and conditions stated on this page.
License to Use Platform
Subject to these Terms and your compliance with them, Tourmoo grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Tourmoo platform for the purpose of creating, managing, and operating travel booking websites for your customers. All intellectual property rights in the platform are owned by Tourmoo and its licensors.
You must not:
- ✕Modify, decompile, reverse engineer or disassemble the Tourmoo platform
- ✕Create derivative works based on the Tourmoo platform
- ✕Access the Tourmoo platform to build a competitive product or service
- ✕Use the platform in any way that violates applicable laws or regulations
- ✕Use any automated system or software to extract data from the platform (screen scraping)
- ✕Sublicense, sell, or lease the platform to third parties (except as permitted under white-labeling terms)
Subscription Terms
Access to the Tourmoo platform is provided on a subscription basis:
- ✓Subscription periods may be monthly, annual, or as otherwise specified in your order form
- ✓Subscriptions automatically renew for the same period unless cancelled at least 30 days before the end of the current subscription period
- ✓Subscription fees are based on the plan selected and any additional services or usage
- ✓Tourmoo reserves the right to modify subscription fees upon renewal with 30 days' notice
- ✓Subscription fees are non-refundable except as expressly provided in these Terms or required by law
Client Responsibilities
As a Client using the Tourmoo platform, you are responsible for:
- ✓Ensuring all content on your travel booking website complies with applicable laws and regulations
- ✓Obtaining all necessary licenses, permits, and authorizations to operate your travel business
- ✓Maintaining accurate and up-to-date information about travel offerings, pricing, and availability
- ✓Providing customer support to your end users who book travel through your website
- ✓Handling all financial transactions with your end users, including payment processing and refunds
- ✓Complying with all applicable travel industry regulations and standards
- ✓Ensuring your privacy policy and terms of service adequately protect your end users and comply with applicable laws
- ✓Maintaining the security of your account credentials and preventing unauthorized access
White-Labeling Terms
Tourmoo allows Clients to white-label the platform under the following conditions:
Branding Rights
You may apply your own branding, logos, and color schemes to the user interface as permitted by the platform's customization options.
Domain Integration
You may use your own domain name for your travel booking website, subject to proper configuration and verification.
Attribution Requirements
Depending on your subscription plan, you may be required to include 'Powered by Tourmoo' attribution in specified locations.
Ownership Clarity
You must not misrepresent the platform as being developed by you or claim ownership of Tourmoo's intellectual property.
Customization Limits
Customization is limited to the features and options provided within the platform's administration interface.
Pricing and Payment
All prices for Tourmoo's services are subject to the following conditions:
Subscription Fees
Fees are based on the subscription plan selected and are charged in advance on a monthly or annual basis.
Transaction Fees
Certain plans may include transaction fees based on booking volume or value processed through your website.
Add-on Services
Additional features or services may be available for purchase and will be billed according to the terms specified.
Payment Methods
We accept major credit cards, bank transfers, and other payment methods as specified in your billing portal.
Taxes
All fees are exclusive of taxes, which will be added to your invoice where applicable.
Late Payments
Late payments may result in service suspension and late fees as specified in your subscription agreement.
User Account
When you create an account with us, you guarantee that:
- ✓The information you provide is accurate, complete, and current at all times.
- ✓You are authorized to enter into this agreement on behalf of your business entity.
- ✓You are responsible for maintaining the confidentiality of your account and password.
- ✓You accept responsibility for all activities that occur under your account.
- ✓You will create and manage user accounts for your staff according to the principle of least privilege.
- ✓You must notify us immediately of any breach of security or unauthorized use of your account.
Limitation of Liability
To the maximum extent permitted by law, Tourmoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the platform; (ii) any conduct or content of any third party on the platform; (iii) any content obtained from the platform; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our total liability for all claims related to the platform shall not exceed the greater of $100 or the amount you paid to Tourmoo during the three months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Tourmoo, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (i) your violation of these Terms; (ii) your use of the platform; (iii) your website content; (iv) any transactions between you and your end users; or (v) your violation of any rights of another.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the country/state where Tourmoo is based, and you submit to the non-exclusive jurisdiction of the courts located in that location for the resolution of any disputes.
Changes to Terms
We reserve the right to modify these terms at any time. If we make material changes, we will notify you by email, through the platform, or by presenting you with the new terms when you log in. Your continued use of the platform after the effective date of the revised terms constitutes your acceptance of them. We encourage you to review these terms whenever you access or use our services to stay informed about our practices.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: Pokhara 20, Bhalam, 33700, Kaski, Nepal
Company Profile Information
- Company: Bingo Labs Pvt. Ltd
- Address: Pokhara 20, Bhalam, 33700, Kaski, Nepal
- Company Email: [email protected]
- Company Phone: +977-9864432137
- Registered On: 2024 AD
- PAN (Tax ID): 621181650
- Registration Number: 340725/80/81