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Cookie Policy

Information about how we use cookies on our SaaS platform for travel booking websites.

Last updated: May 9, 2025

What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your next visit easier and more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How Tourmoo Uses Cookies

When you use and access our SaaS platform, we may place a number of cookie files in your web browser. We use cookies for the following purposes:

Essential cookies

These are necessary for the platform to function properly. They enable basic functions like page navigation, access to secure areas, and platform functionality.

Preferences cookies

These cookies remember your preferences and settings, such as your preferred language, dashboard layout, or display options.

Analytics cookies

We use these to understand how clients interact with our platform, which features are most popular, and how users navigate through the site. This helps us improve our service.

Marketing cookies

These track your activity on our website to deliver personalized advertisements that may be of interest to you, both on our site and others.

Platform functionality cookies

These remember your configurations, settings, and previous actions to make your experience more efficient when building and managing travel booking websites.

Specific Cookies We Use

Essential Cookies

  • Session cookies: To maintain your active session while using our platform.
  • Security cookies: To authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
  • Load balancing cookies: To distribute the workload of requests across multiple computing resources.

Preferences Cookies

  • Language cookies: To remember your preferred language setting.
  • Dashboard layout cookies: To remember your customized dashboard configuration.
  • Region cookies: To show you content relevant to your geographic region.

Analytics Cookies

  • Google Analytics: To collect information about how clients use our platform.
  • Hotjar: To understand how users interact with specific elements on our platform.
  • Conversion tracking: To measure the effectiveness of our marketing campaigns.

Marketing Cookies

  • Advertising cookies: To deliver advertisements relevant to your interests.
  • Retargeting cookies: To show you our ads when you visit other websites.
  • Social media cookies: To integrate with social media platforms and enable sharing.

Platform Functionality Cookies

  • Configuration cookies: To remember your website configuration settings.
  • Template cookies: To remember your selected templates and customizations.
  • Integration cookies: To maintain connections with third-party services you've integrated.

Cookies on Client Websites

As a SaaS provider for travel booking websites, our platform may set cookies on the websites you create for your customers. These cookies are essential for the functionality of the booking features and may include:

  • Booking session cookies: To maintain the state of a customer's booking process.
  • Search cookies: To remember search parameters for travel options.
  • Shopping cart cookies: To maintain items in a customer's booking cart.
  • User preference cookies: To remember customer preferences during their session.
  • Authentication cookies: If you enable user accounts on your travel website.

As our client, you are responsible for informing your customers about these cookies through your own Cookie Policy. We provide customizable Cookie Policy templates that you can use on your travel booking website.

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Please note that blocking cookies may have a negative impact on the functions of many websites, including our platform. Some features of the site may cease to be available to you.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: [email protected]
Address: Pokhara 20, Bhalam, 33700, Kaski, Nepal